Ombudsman for Medicaid Managed Care
If you are a member of FBHPartners or any of the Medicaid Managed care health plans, you can get help from the Ombudsman.
Why would you call the Ombudsman?
- You are unhappy with care or services provided
- You want or need assistance accessing services
- A requested service has been denied, reduced or stopped
- You were treated unfairly or disrespectfully
- To learn about your rights and responsibilities
- Assistance with filing grievances or appeals
To contact the Ombudsman for Medicaid Managed Care:
- 303-830-3560 within Metro Denver (Spanish available)
- 1-877-435-7123 outside Metro Denver (Spanish available)
- TTY: 1-888-876-8864 for hearing impaired
- Fax: 303-832-8352
- Email: help123@maximus.com
- Web address: www.healthcolorado.org
