for members
for members
Member Online Services

Member Online Services

Welcome to FBHPartners Member Online Services!

If you are enrolled in the Colorado Medicaid program and live in Boulder, Broomfield, Clear Creek, Gilpin or Jefferson Counties, you are an eligible member of FBHPartners.

We want our members to be well informed about the programs and services available to them. 
For basic information about your benefits, download this guide. Upon becoming a member, you will also receive a copy of this handbook in the mail. Updates to the manual are sent annually.  For a list of providers, click on the link below labeled "Provider Directory."

Provider Directory
Names, specialty and contact information of available providers. You may also Search for an individual provider by clicking on the link to the left. 

Rights & Responsibilities
FBHP wants you to know that you have rights and responsibilities while receiving services.

Grievance & Appeal Process
You have the right to file a grievance (complaint) about the services you are receiving and to appeal a denial or reduction of service.

Cultural Competency (PDF)
Read about our commitment to providing services appropriate to your culture and language.

Privacy Policy (PDF)
Learn about your rights to privacy.

Privacy Policy (En Espa├▒ol) (PDF)

Fraud And Abuse
Healthcare Fraud and Abuse are problems that affect us all. Learn what you can do to protect yourself and your Medicaid Benefits.

Tips for Support and Recovery

Other Medicaid Programs: The State of Colorado’s Department of HealthCare, Policy and Financing has other Medicaid programs to help you get the most from your care.
Learn about your rights to privacy.

Resources: find reliable mental health and advocacy information on-line.

Questions or Concerns
Contact Member Services (303) 432-5956, or 1-866-245-1959, or email